Terms & Conditions

Last Updated: 20th October 2025

Welcome to ElectronicDokan.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website. If you do not agree with any part of these terms, you must not use our website.

1. Introduction

ElectronicDokan.com (“we,” “us,” “our”) operates an online platform offering electronics, gadgets, and accessories. These Terms & Conditions govern your use of our website, products, and services.

By accessing or purchasing from ElectronicDokan.com, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

2. Account Registration

  1. To use certain features of our website, you may be required to create an account.

  2. You must provide accurate, current, and complete information while registering.

  3. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  4. We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activity.

3. Product Information

  1. We strive to provide accurate product descriptions, images, and specifications.

  2. However, slight variations in color, design, and specifications may occur due to manufacturer updates or display settings.

  3. All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

4. Orders and Payment

  1. By placing an order on ElectronicDokan.com, you offer to purchase a product subject to these Terms & Conditions.

  2. We accept payments through secure online gateways, UPI, credit/debit cards, net banking, and cash on delivery (COD) as applicable.

  3. Payment confirmation is required before processing your order, except in cases of COD.

  4. All orders are subject to verification and approval. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

    • Incorrect pricing or product information

    • Unavailability of stock

    • Suspected fraudulent transactions

5. Pricing and Taxes

  1. All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  2. We may update prices periodically without prior notice.

  3. Any taxes or duties applicable by law are the responsibility of the customer.

6. Shipping and Delivery

  1. We deliver products to addresses within India.

  2. Delivery timelines are estimated and may vary due to logistical reasons.

  3. Risk of loss or damage transfers to the customer once the product is delivered.

  4. We are not liable for delays caused by circumstances beyond our control, including natural disasters, strikes, or carrier issues.

Shipping Address:
Vill-Trikalpur, P.O. Kashimpur, P.S. Belda, Dist. Paschim Medinipur, PIN – 721451

Customer Service Contact:
Phone: 9932386535
Email: electronicdokan55@gmail.com | priyaranjan.paria@gmail.com

7. Returns and Refunds

  1. Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions.

  2. Only eligible products in their original condition may be returned.

  3. Refunds will be processed to the original payment method after inspection and verification of the returned product.

8. User Conduct

When using our website, you agree not to:

  1. Use the site for unlawful or fraudulent purposes.

  2. Attempt to interfere with website operations or security.

  3. Transmit harmful, offensive, or malicious content.

  4. Violate any applicable laws, regulations, or third-party rights.

We reserve the right to suspend or terminate access for users who violate these provisions.

9. Intellectual Property

  1. All content on ElectronicDokan.com, including text, graphics, logos, images, and software, is the property of ElectronicDokan.com or its licensors.

  2. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

  3. The ElectronicDokan.com logo and brand name are trademarks and may not be used without written permission.

10. Limitation of Liability

  1. While we make every effort to ensure accurate product information and secure services, ElectronicDokan.com is not liable for:

    • Direct, indirect, or consequential damages arising from use of the website

    • Errors or omissions in product descriptions or pricing

    • Delays, damages, or losses caused by third-party logistics providers

  2. Our liability is limited to the purchase price of the product in question.

11. Privacy

Your privacy is important to us. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. We use customer data to process orders, improve services, and communicate updates.

12. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of ElectronicDokan.com constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of courts in West Bengal, India.

14. Contact Information

If you have questions or concerns regarding these Terms & Conditions, please contact us:

We value your feedback and strive to provide a secure and satisfactory shopping experience.

By using ElectronicDokan.com, you agree to these Terms & Conditions in full.